Crave InfoTech’s Direct Store Delivery system or cDSD offers an optimum solution to monitor deliveries in real time on the handheld device. Not only does it confirm the specifications, date, time and address of delivery but also records the name of the person receiving the goods along with his/her electronic signature thereby simplifying the whole process manifold.

Common Challenges faced within Direct Store Delivery

Manual processes include route planning, time-intensive routing, inefficient vehicle loading

At least 3 hours per day spent on manual route planning

Customers are left waiting without knowledge of delivery arrival time

No vehicle inspections, resulting in unnecessary maintenance delays over time

Lengthy process for Proof of Delivery to get back to a company and processed

Direct store delivery optimization with benefits

Crave InfoTech's Direct Store Delivery offers an optimum solution for Delivery Tracking, Return, New Sale, Truck Inventory, Job Location on Map, Route Optimization, Real time integration with ERP, Vehicle Inspection, and Mobile Printing.

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All the features your delivery personnel require

All the features your delivery personnel require

Guided procedure for loading and stacking material, combined with mobile inventory reconciliation and material shortage report. Over-delivery, under-delivery, and customer refusal options for drivers.

Capture the delivery confirmation, electronic proof of delivery (EPOD), and customer feedback. Built-in route optimization engine to help cut depot time. Updates system and sends receipt to customer automatically. Application is fully integrated with SAP BTP, ECC, SAP B1 and payment gateways.

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Solution Environment

Our Value Drivers

30% time saved on order-to-cash process

20% less time spent preparing deliveries

Increased customer satisfaction due to real-time updates for change in appointment

Reduce paper consumption by at least 80%

20% more deliveries made per day

A disruptive app, pre-packaged to expedite the implementation time, ROI realization, and reduction in TCO up to 80%

Completely scalable technology that grows with the business

Fully configurable, user-friendly UI from the back-end

Multilingual capabilities

Industry Expertise

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