cMaintenance solution converts conventional paper-based Plant maintenance activities for prevention, correction and breakdown and makes them digitally available for use and analysis.
Crave InfoTech’s Field Service Manager (cFSM) helps the high-performing sectors like utility and energy efficiently manage asset maintenance and after-sales services. Using cFSM to build and control technician schedules boost operational efficiency.
Further enhance automation with job routing using seamless in-app HERE, Google, or ESRI map integration. All this helps improve service performance and increase customer satisfaction.
Common Challenges with Field Service Management
Leading solution configured to your business logic
Fully Configurable 25+ Utility Specific and 20+ Public Sector Specific processes available on HCPm and SMP platform. Real time information such as Notifications, Order Operation, Work History, Pending Jobs etc. available to maintenance personnel to be more productive. Automate your field jobs with online or offline sync, clear job-specific workflows, and 100% transparency.
Deployment-ready product for seamless field jobs
Novel features include Service Order Completion, Time Reporting, Material Confirmation, Inventory Movements (Truck to Truck Transfer), Meter Reading Entry, Meter Installation, Customer Complaint Investigation, Permitting Maintenance Order, Measuring Points and Payment Collection, Substation Measuring Points, Hydrant Maintenance, Leak Reading, Pole Inspection, etc.
Our Value Drivers
Let’s turn our deep knowledge of your industry into shared success
SAP BTP Product Extensions
Crave InfoTech has extensions or applications ready to be implemented made by years of knowledge and experience.
cMaintenance solution effectively solves the traditional issues of error-prone and time-consuming process of finding the right equipment for calibration, no measure to ensure the calibration process as per SOP, and manual data entry at multiple locations with a lack of on-the-spot validations.
Crave InfoTech’s cWarehouse ensures 5x fast deployment, 30%+ boost in warehouse efficiency, total cost efficiency, and quick value realization (hit the ground running). If you are a warehouse manager looking for a way to infuse process control and productivity in your operations, this is for you.
Crave InfoTech’s Direct Store Delivery system or cDSD offers an optimum solution to monitor deliveries in real time on the handheld device. Not only does it confirm the specifications, date, time and address of delivery but also records the name of the person receiving the goods along with his/her electronic signature thereby simplifying the whole process manifold.
Supplier Digital Connect cSDC provides seamless integration to extended purchasing processes with suppliers, over the cloud and brings in complete transparency, 100% process accuracy, real-time transaction & information on click of a button with lower cost & returns higher degree of process automation.