Gain visibility on your order to cash process and ensure high customer satisfaction using this Smart Process Application powered by SAP HANA.
With the Omni Channel Intelligence smart process application, you can gain real time insights into the order to cash process and take appropriate action to ensure smooth running of your process. In the order to cash process, customers place orders through multiple channels such as web, call center and point of sale. These orders are then replicated to SAP ECC for order fulfillment which involves picking, packing, delivery, invoicing and payment.
You can download, install and configure (to point it to your SAP ECC) the smart process application and take control of your order to cash process in no time.
Select the documents tab to download the installation guides. To better understand the value that this smart process application brings, watch the video & refer to the value proposition and specification.