It’s a time of great pride and joy at Crave InfoTech.
Delhi, November 17, 2023: SAP has announced the winners of the 17th edition of the SAP ACE Awards. We’re excited to share that our esteemed client, Sonalika International Tractors Limited (ITL), won the prestigious SAP Special INDUS Recognition – Supply Chain Transformation category award.
Since its inception in 2006, the SAP ACE Awards have been a barometer for market and technology advancements. Today, it’s considered one of the industry’s most sought-after IT accolades.
Organized by INDUS, the SAP India User Group, the SAP ACE 2023 Awards introduced new categories to reflect current business trends and facilitate technological innovations under three main segments: The Game Changer, The Disruptor, and The Sustainability Champion.
The awards follow a rigorous three-stage evaluation by a distinguished jury to select the final winners. With over 150 entries focusing on transformative changes in areas like Supply Chain, Procurement, Customer Experience, Finance, Manufacturing, Human Capital, and Enterprise Transformation, the competition was steep. ITL bagged the coveted INDUS Board Special Recognition category, excelling over numerous strong competitors. This victory highlights the success of our partnership, particularly in advancing automation technology.

Crave’s Victory at SAP ACE awards with Sonalika.
This achievement is not only a recognition of ITL’s commitment to innovation but also a reflection of the collaborative synergy and technological expertise at Crave InfoTech.
We’d also like to take this opportunity to extend our heartfelt congratulations to all the 2023 ACE award winners. Your innovation and commitment are truly inspiring. These victories have set a new industry benchmark, driving us all towards greater heights. It was an honor to compete alongside such giants and share this prestigious stage.
Sonalika's Innovative Leap with Crave InfoTech Toward SAP ACE Award

ITL winning the ACE award is more than just a tale of technology adoption; it’s a story of automation and steadfast commitment to innovation & excellence. Collaborating with us at Crave InfoTech, they embarked on an ambitious project to automate their Accounts Payable (AP) processes. This bold move has been heralded as a significant IT innovation in India, setting new benchmarks in the industry.
Know more about Sonalika’s Road to Automation.
From Invoice Overload to Automation Excellence: ITL’s Path to ACE Award Victory
As glorious as it sounds, the journey was full of challenges and roadblocks. All the credit goes to ITL’s unwavering commitment to innovation and bold willingness to adopt transformative solutions.
As a global manufacturing leader, ITL operates a state-of-the-art facility and a multi-tiered, stringent production line backed by a robust supply chain. They deal with over 1,500 to 2,000 invoices daily with the requisite materials each, requiring meticulous validation and approval, from gate entry to invoice generation.
It was a daunting task. Managing these invoices was time-consuming, required extensive manpower, and was prone to errors.ITL realized that their AP processes were ripe for automation – preferably SAP Build Process Automation (SBPA) to enhance efficiency and reduce costs. They partnered with us, using SAP Build Process Automation (SBPA) to automate their AP process.
Challenges Turned into Opportunities
The scale of the challenge was immense, particularly with over 1,000 suppliers, a volume never before managed through SBPA in our industry. ITL needed a partner who not only understood their business logic but was also committed to timely delivery within a clearly defined deployment and adoption plan. Armed with our extensive industry knowledge and expertise in SAP BTP, we embraced this challenge head-on, determined to drive ITL’s automation journey to success.
This partnership marked the beginning of a transformative phase for ITL, turning daunting challenges into opportunities for innovation and efficiency.
Read more about Sonalika Tractor’s Success Story.
Setting a New Benchmark in the Industry
We harnessed SBPA to create intelligent bots tailored to ITL’s specific business language and operations. These bots, integrated with Optical Character Recognition (OCR) efficiently handled tasks from reading invoices to generating credit/debit notes.
The impact of this AP automation using SBPA on ITL’s operational efficiency was profound. Processes that previously took days were now being completed much faster. The bots’ precision drastically minimized manual errors, enhancing data accuracy and ensuring compliance. Beyond improving internal operations, this project also fortified ITL’s relationships with vendors and enhanced the overall efficiency of their supply chain.
This initiative set a new industry standard, demonstrating how strategic automation can transform business processes and lead to significant operational improvements.
The Global Impact of Sonalika's Achievement
The transformation at ITL has set a blueprint for the industry, illustrating the incredible potential of automation in traditional processes. The project’s success and the subsequent SAP Indus ACE award recognition validate the effectiveness of our approach.
Sonalika’s win extends its influence beyond India, positioning them as pioneers in adopting resource-optimizing and environmentally sustainable solutions. The efficiency gained through their automation project has widespread implications, reducing environmental footprints and showcasing optimal resource use.
“Winning SAP ACE awards for the second time reiterates our strong focus on helping business transform and stray ahead of the fast-evolving business landscape. We are delighted to receive this honor for our SBPA project that truly showcases our dedication to innovation in AI and automation. As market leaders, we’ll continue to introduce innovative and efficient business practices for all our customers.” — Shrikant Nistane, CEO & Digital Transformation Architect at Crave InfoTech.

Beyond recognition in the most prestigious ceremony, this victory is an inspiring model for technological adoption and process optimization across the industry. This accolade highlights our collective contribution to key global aspects like sustainability and economic influence.
Looking Ahead with Innovation and Collaboration
At Crave InfoTech, we see ourselves as more than just technology partners; we are catalysts for innovation and guiding beacon in our clients’ journey toward digital transformation. Sonalika’s victory at the Indus ACE awards is a shared success that reflects our dedication to delivering impactful solutions.
We invite you to join us in congratulating Sonalika Tractors on their remarkable success. Celebrating this significant achievement reminds us of the boundless opportunities in embracing technology and innovation. This award is a stepping stone to future breakthroughs and achievements.
Explore how Crave InfoTech can drive your company toward a future with automation and operational excellence. Give us a call to start your success story today!